Fred.Olsen have cancelled sailings on Borealis until July, Bolette until August and Balmoral until September. Braemar's cruises will be cancelled up until Spring 2022.
Fred.Olsen's new ships, Borealis and Bolette’s will start their maiden voyages this July from three ports (for UK residents only).
Will I need to be vaccinated?
Fred.Olsen now require all guests to be fully vaccinated before cruising with them.
Will I need to wear a mask onboard?
All guests and crew will be required to follow the latest government guidance at the time of sailing, which may include the wearing of face masks.
During our initial ‘Welcome Back’ sailings, they expect masks will need to be worn in areas of the ship where social distancing is not possible.
Guests can transfer to any cruise currently on sale. If you wish to take advantage of the transfer offers, they can hold your money and any Future Cruise Vouchers for you for up to 24 months. During this time, you can transfer to any cruise on sale.
Due to the ongoing pandemic, Fred.Olsen have cancelled sailings on Borealis until July, Bolette until August and Balmoral until September. Braemar's cruises will be cancelled up until Spring 2022.
Fred.Olsen are working hard to make sure when they return to cruising, you continue to have a relaxing and safe experience on board.
Over the last few months, they have been working alongside government departments, the UK Chamber of shipping, other cruise lines and CLIA (our industry body) to establish an agreed set of health and safety protocols which all UK cruise lines will follow when they return to sailing.
While this is being finalised, their Safe Sailing Charter is here to let you know all the ways in which we already keep you safe on board our smaller ships.
Plain sailing guarantee updated
Fred.Olsen have updated their Plain Sailing Guarantee to ensure any guests who test positive for Coronavirus and therefore cannot travel can move their cruise to another with no administration fees. This will cover guests on any cruise up to the end of 2021. They’ll hold the money for the cancellation for up to 12 months to give guests plenty of time to choose an alternative sailing of at least the same value. All guests need to do is call us prior to departure to let us know they cannot travel.
The highest cleanliness standards
The protocols they use on board follow those approved for hospitals. These involve a dedicated sanitation team who work throughout the day and night ensuring all surfaces in all areas are frequently cleaned with anti-viral solutions. They ensure these protocols are strictly followed with regular auditing using UV and swab testing carried out by their Sanitation Officer.
To maintain their high standards, crew training will include any new industry approved processes.
They also clean your cabin with the same anti-viral solutions on each day of your cruise and each cabin is deep cleaned between guests departing and arriving. These solutions will kill bacteria and viruses including Norovirus and Coronavirus.
Specialist medical facilities
They have medical centres on board their ships managed by teams of Doctors and Nurses. They are working with Public Health England, the CLIA Medical Action Group and other UK cruise lines to develop agreed and comprehensive processes for how they isolate and treat any guests with symptoms either on board or at the destination.
Additional port options
They will continue to follow the latest advice and guidance from the UK Foreign and Commonwealth Office on which ports we visit when they start sailing again. If government advice changes about one of their planned ports of call during a cruise, their smaller ships have more options for alternative ports, which allow them to change course more easily.
Pre-approved tour partners and smaller groups
They only sell shore tours from pre-approved partners in the country they are visiting and where they are confident they will uphold the standards required locally.
Their tours only visit attractions when their approved local tour providers are confident they are following the expected health and safety protocols.
Finally, their smaller ships allow for smaller tours and they have a capacity limit of no more than 25 guests in each shore tour group.
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