We are a member of ABTA - The Travel Association with membership number K4852. ABTA protection is designed to enforce standards and provide insurance for holidaymakers in the event of financial problems for travel companies. ABTA protection means that if Touchdown goes out of business, you will be entitled to a refund which includes hotel costs. If you are abroad, your transport home will be covered. It provides a quick, clear and simple process to follow, so you are able to continue your holiday as planned, or get your money back.
Click here for ABTA Covid-19 advice, for travel updates, general advice and financial protection on refund credits notes and vouchers.
ATOL covers package holidays that include flights and some flight only sales. You will receive an ATOL Certificate at the time you make your payment, and you will need to keep the certificate safe. ATOL cover means that if the ATOL protected company fails and your holiday can no longer go ahead you will be entitled to a refund if you are yet to travel, and hotel costs and flights home if you are abroad.